INFORMATION FOR INDIVIDUALS
If you need food within the next 24 hours please call the Scottish Welfare Fund via Glasgow City Council 0141 276 1177 and select option 1 (not a freephone call but you can arrange to be called back). Phone lines are open Monday to Friday 9am to 5pm. Emergency food parcels can be sent out via the British Red Cross.
Otherwise, many organisations regularly providing Free Food can be found on the Urban Roots Free Food map here.
If you need help with food, medical supplies due to your financial or self isolating situation and you are not ‘shielding (see below)’ You can check the Glasgow Free Food Map or contact Glasgow Helps 0141 345 0543 to help find services local to you. Some organisations are delivering to your door.
SHIELDING FOR 12 WEEKS
Those groups at higher risk of contracting COVID 19, and/or with underlying health conditions, should have received a letter from their GP/hospital/social care services or the government instructing them to not leave the house for 12 weeks from the start of lockdown.
If you do not have money and/or a network to buy food there is an opt-in service to be provided with a parcel of dried food to the door each week from the Scottish Government Via Brakes. This parcel will be supplemented with fresh food from GCC via McLeys and will come as a separate parcel.
NOT SHIELDING BUT OTHERWISE VULNERABLE
GCC is offering the same Opt-In to-door service of dried and fresh food to those otherwise vulnerable and not on the shielding list and not able to buy or source food including people with disability, over 70 and/or self isolating. Call GCC 0141 276 1185 to arrange this (not a freephone call but you can arrange to be called back).
ADDITIONAL SUPPORT AVAILABLE
If someone needs financial support e.g. struggling with bills or waiting for universal credit to come through they can register with the Scottish Welfare Fund via Glasgow City Council 0141 276 1177 and select option 1 (not a freephone call but you can arrange to be called back). Phone lines are open Monday to Friday 9am to 5pm. This fund was oversubscribed pre-coronavirus so you may not receive funds. If you feel able to, please still register to show the need for better support in the city. If you or your organisations can offer feedback on your experience using this system please email [email protected]
If you know people of any age that are not on the shielded list with critical health conditions but are otherwise vulnerable or income insecure and in need of help with food, medical supplies or needing remote social contact please ask them to (or support them to) call or visit the website of Glasgow Helps (0141 345 0543) or Covid Mutual Aid Glasgow (01412807025).
OTHER USEFUL RESOURCES
British Gas Energy Trust
Tel. 0121 348 7797
Both British Gas customers and non-customers can apply for grants to clear domestic gas and electricity debts owed to British Gas or suppliers other than British Gas.
Tel. 0141 445 5221 for appointments
Email: [email protected]
‘Do you have gas or electricity arrears? Are you paying off fuel debt through a pre-payment meter? If so then we can assist you to make an application to:
• get a grant to pay off your energy debts owed to your gas and electricity supplier
• get a grant for other essential costs.’
Offer essential Universal Credit application support by phone (0808 169 9901) to make an appointment.
Supports people of any age, living with any disability or impairment to use technology to achieve their goals at home, at work and in education. We do this by providing specialist advice services, free information resources and by helping to build a more accessible digital world. Offering advice and support with a variety of tasks such as how to set-up video calls to talk to family and friends, how to do online shopping and use other online services.
Tel. 0800 048 7642 (Mon-Fri 9am – 5pm)